Ambassador programme

Join the ONE:ZERO ambassador programme

The best people to talk about ONE:ZERO are those who use our products and love them. That is why we created the ambassador programme: you share your experience and receive a 10% commission on purchases made on your recommendation.

Apply

Already a member? Log in

There are two ways to take part

Affiliate

Share ONE:ZERO content on your social media, add your link and receive a commission on every purchase.

How to get your link

UGC

Film a video review and send it to us. You do not need to publish the video on your own channels. We use the video in our ads, and you receive a commission on purchases made through those ads.

Send a video

You do not need a large following. All that matters is that you use ONE:ZERO products and want to talk about them honestly and in your own way. If you do not yet know how to film or edit videos, our video tutorials cover everything you need to get started.

What is the difference between UGC, affiliate and the ONE:ZERO project “UGC + Affiliate”?

In this short video we explain how UGC content differs from the ambassador programme and how ONE:ZERO brings them together.

ONE:ZERO Cosmetics UGC content guidelines and successful content examples

How good UGC content is made: what to film, how to highlight the product and which examples work best.

How the ONE:ZERO ambassador programme works and how to join

Step by step: how to apply, what you get once approved and how to start sharing your link.

Benefits

Refer & get more

  • EARN MONEY BY RECOMMENDING

    Get a commission for every order placed through your personalized link.

  • VALUE-ADDED PRODUCTS

    Share ONE:ZERO products you want to tell more about.

  • Simple application

    Fill out the application and we'll be in touch about next steps.

  • @gabby
  • @kristinaandza
  • @lovavavilova
  • @lasmanovika
  • @madleenar
  • @daigalaizane
  • @mierakupa
  • @dianamelnika
  • @elinafyodorova
  • @evitakaleja

Frequently asked questions

Everything you need to know before applying

About the programme

What does affiliate mean?

Affiliate means partnership. You share content about our products and add your link. If someone makes a purchase on your recommendation, we pay you a 10% commission.

The commission is calculated on the amount the buyer actually pays for the products (after any discounts), excluding VAT and delivery. For example, if a buyer purchases a product for EUR 19.60 (incl. VAT), your commission is EUR 1.62.

You earn commission on the whole order, including products not mentioned in your content.

What is UGC?

UGC (user-generated content) is content created by the people who use the products rather than by the brand, such as a video review. You send us the video together with your product link, and we use it in our ads on Meta platforms (Facebook, Instagram).

We put your own link in the ad, so Shopify Collabs automatically records every purchase made after a click on the ad, and you receive a 10% commission. If you also publish the content on your own channels, purchases from your content are tracked in the same way.

Who is the programme for?

Anyone aged 18 or over who uses ONE:ZERO products. It does not matter whether you have a large audience, simply want to recommend products to friends, or only want to create videos for our ads.

Do I have to pay for the products?

To begin with, you create content with products you already have. It is important to us that you talk about what you really use.

In the “ONE:ZERO vēstneši” Telegram group we will announce upcoming campaigns where you can apply to receive products free of charge. For example: we are looking for 5 people to film a video following our example. Those who apply and are selected receive the product from us.

Who owns the video I send, and how will you use it?

You keep the copyright to the video. By sending a video, you grant ONE:ZERO a free, non-exclusive right of unlimited duration to use it until you withdraw this permission:

  • in ONE:ZERO ads on Meta platforms (Facebook, Instagram) and other digital channels;
  • on the ONE:ZERO website and social media;
  • in edited form: we may shorten, crop, adjust and add to the video (for example with subtitles, text or music) without changing the meaning of what you say.

You can withdraw your permission at any time by writing to info@onezerocosmetics.lv. Within 14 days we will then remove the video from active ads and stop using it in new publications. If you wish, we will also remove the video from posts already published on our social media.

By sending a video, you confirm that the video shows your face or features your voice, that it does not include other people without their consent, and that it does not use music or other material you do not have the rights to.

How is my personal data processed?

ONE:ZERO processes your name, contact details, social media profiles and videos showing your image and voice in order to run the programme, make payouts and advertise. Data in Shopify Collabs is also processed by Shopify. You can find more information in our privacy policy.

Applying

Where does the collaboration take place?

The programme runs on Shopify Collabs, Shopify's collaboration platform where you get your unique link and see your statistics and earned commission.

For convenience, install the Shopify Collabs app on your phone. Collabs is currently available in English.

How do I apply?
  1. Click the “Apply” button at the top of this page. The system will ask you to log in with a Shopify account. If you do not have one, you can create it for free.
  2. Fill in the application form and add your social media profiles. You do not need thousands of followers.
  3. The ONE:ZERO team will review your application, usually within 1-3 working days. You will receive the approval by email together with an invitation to join the ambassadors' Telegram group “ONE:ZERO vēstneši”.
  4. Once approved, you will find your affiliate link in your Collabs account. Purchases made through your link are automatically credited to you.
  5. In your Collabs account, activate payouts once and choose a payout method: PayPal or bank transfer.

Video: how to apply and get your link

Affiliate link

What is an affiliate link?

It is a unique link that Shopify Collabs creates just for you, for example collabs.shop/28eny8. If someone buys a product after opening this link, the system automatically records that the sale happened thanks to you.

How do I get my link?
  1. Open the Shopify Collabs app or your profile.
  2. Find the ONE:ZERO programme.
  3. Click “Get affiliate link”.
  4. Copy the link and use it on social media, your blog or elsewhere.

If you create a UGC video, add the product link when you upload the video (see the question “How do I send a UGC video?”).

Video: how to get your link

You can create a link to a specific product or one link to the whole store. Experience shows that product links work better: the buyer lands right on the product and only needs to add it to the cart and pay.

Do my followers get a discount?

No. There are no discounts in the ambassador programme, because we want reviews to be genuine rather than driven by a discount.

What happens if someone clicks my link but buys later?

Shopify Collabs stores the click on your link in the buyer's browser (in cookies). If the buyer returns and buys later on the same device and browser, the commission may still be credited to you. If the buyer deletes cookies or buys from another device, the purchase may not be tracked.

Payouts

How and when will I receive my earnings?

Payouts are made automatically through Shopify Collabs. To receive them, activate automatic payouts (via Hyperwallet) once in your Collabs account and choose a payout method, for example PayPal or bank transfer.

How payouts work:

  1. After a purchase, the commission stays in “Pending” status for 30 days. During this time the buyer can return the product.
  2. After that, the commission is approved and included in the next payout. Collabs makes payouts twice a month.
  3. A payout is made when your accumulated balance is at least USD 25. A smaller amount is carried over to the next payout.

Collabs pays out in US dollars. If you receive euros, the payment system may apply a currency conversion fee.

What happens to my commission if the buyer returns the product?

If the order is cancelled or fully refunded within 30 days of purchase, the commission is cancelled. In case of a partial refund, the commission may be reduced.

How much can I earn?

There is no upper limit on commission. The more purchases are made on your recommendation, the more you earn.

Do you pay separately for UGC videos?

No, for a video you send you receive only the commission on purchases. If your video performs well in ads, we will contact you and may agree on paid content creation.

Do I have to pay taxes?

The commission is your income. Declaring it and paying taxes in accordance with Latvian law is your responsibility. If you have questions, consult the State Revenue Service (VID) or an accountant.

Where can I see my statistics?

In the Shopify Collabs dashboard you will see the number of clicks, the number of orders and the commission earned.

Creating content

What should I know before making a video?

ONE:ZERO Cosmetics has created UGC content guidelines. You will find them, along with examples of successful content, in this video: UGC content guidelines.

Does my content have to be labelled as advertising?

Yes. If you publish content with your affiliate link, it is advertising, because you receive a reward for it. According to the guidelines for influencers of the Consumer Rights Protection Centre (PTAC), this must be stated clearly and in an immediately visible place:

  • use the platform's “Paid partnership” feature if it is available;
  • at the beginning of the text, add “#reklāma” or “#sadarbība ar @onezerocosmetics” (in English, for example “#ad”);
  • in a video or story, the label must be visible the whole time or at least at the start, not only in the description under “More”;
  • if you received the product from us free of charge, you must state this too, even if the content has no link.

Do not claim that a product does something it does not (for example, that it treats diseases). Cosmetics advertising may only describe your own experience and the properties stated in the product description.

You do not need to label the UGC videos you send to us: ONE:ZERO labels the ads.

How do I send a UGC video?

Upload your video using the “Send us your UGC video” form at the bottom of this page. In the form, enter:

  • your first and last name;
  • your email;
  • your phone number;
  • your Collabs link to the product the video is about (optional).

The link is optional, but if you add it, we put it in the ad so that purchases are credited to you.

Other

Who do I contact if I have technical problems?

Write to info@onezerocosmetics.lv or use the Shopify Collabs help centre.

Can I leave the programme?

Yes, you can deactivate your account at any time. We recommend deactivating it only once all the commission you have earned has been paid out, because during the 30-day waiting period it is not yet available. If you also want us to stop using your videos, write to info@onezerocosmetics.lv.

Can ONE:ZERO end the collaboration?

Yes. We may end the collaboration if the content is misleading, is not labelled as advertising, harms the brand's reputation, or if someone tries to obtain commission unfairly (for example, through fake purchases or purchases via their own link).

For ambassadors

Send us your UGC video

Is your video review of a ONE:ZERO product ready? Upload it, and if you have a Collabs product link, add it too: that is the link we put in the ad so that purchases are credited to you.

Send a video